LEADGRID PRIVACY STATEMENT


LeadGrid Privacy Statement (“Privacy Statement”) applies to LeadGrid’s online subscription service for lead generation, accessible via http://www.leadgrid.io (the “Service”). This Privacy Statement describes how LeadGrid collects, uses, and stores the personal information and other information you provide on the Service. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

The use of information collected through our service shall be limited to the purpose of providing the Service for which the Client has engaged LeadGrid.

If you have questions or concerns regarding this Statement, you should first contact contact@leadgrid.io.

Collected Information

We require people who register to use the Service to give us certain contact information. Depending on the services chosen, you may be asked to provide the following personal identifiable information: your name, address, phone number, and e-mail address for the purpose of identifying users of the Service and to better serve the users. You may be asked to provide the following financial information such as billing name, address and credit card number for the purpose of billing users of the Service.  In addition, you may be asked to provide your company name, account password and number of users in the organization and who will be using the Service. When you express interest in additional information, when you register for the Service, or after you become a user, we may ask for additional information, such as title, department name, fax number or additional company information, such as annual revenues, number of employees or industry (“Additional Information”). You can opt out of providing Additional Information by not entering it when asked. While Service users are logged into their accounts they will have the ability to provide us with third party personal information, such as name, email address, phone number, street address and password for the purpose of setting up accounts of their customers so that you may bill them for the services that you provide them and tracking payments that have been made and/or are past due. When you provide us with personal information about your customers we will only use this information for the specific reason for which it is provided.

If you believe that someone has provided us with your personal information and you would like to request that it be removed from our database, please contact us at contact@leadgrid.io.

Communications from the Site

LeadGrid does not distribute or share any customer personal information, except as noted in its Terms Of Use, or as may be required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process.

LeadGrid uses the information we collect to set up the Service for individuals and their organizations. We may also use the information to contact customers and prospects to further discuss their interest in our company, the services we provide, ways we can improve our Service, and to send information such as announcements of promotions and events regarding LeadGrid or our partners. We may also e-mail a customer newsletter and/or updates about the Service or the company. You can opt out of receiving these communications by following the instructions at the bottom of each communication or at any time by e-mailing contact@leadgrid.io.

Correcting, Deleting and Updating Your Information

Upon request LeadGrid will provide you with information about whether we hold or process any of your personal information, whether on behalf of a third party or otherwise. To request this information please contact us at contact@leadgrid.io.

If your personally identifiable information changes, or if you no longer desire our Service, you may correct, update, discontinue the use of our Service or delete it by making the change on our member information page or by emailing our Customer Support at contact@leadgrid.io. We will respond to your request to access within 30 days.

We will retain your information for as long as your account is active or as needed to provide you the Service. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

All financial and billing information that we collect through a LeadGrid Web site and the Service is used solely to provide and bill for the Service. LeadGrid does not use this billing information for marketing or promotional purposes. Except as we explicitly state at the time we request information, or as provided for in the LeadGrid Terms Of Use, we do not disclose to any third party the information provided.

LeadGrid uses third-party intermediaries to manage credit card processing. These intermediaries are solely links into the distribution chain. They are not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing.

LeadGrid uses a third party platform host, who hosts the forms on our site, they do not have any access to the personal information that you submit on our site.

LeadGrid customers use the Service to host data and information. LeadGrid will not review, share, distribute, print, or reference any such data except as provided in the LeadGrid Terms Of Use, or as may be required by law. We will view or access individual records only with your permission (for example, to resolve a problem or support issue). Users of the Service are responsible for maintaining the confidentiality and security of their user registration and passwords.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process. If LeadGrid is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

LeadGrid may send your personal information to other companies or people under any of the following circumstances: when we have your consent to share the information; when we need to share your information to provide the service you have requested; when we need to send the information to companies who work on behalf of LeadGrid to provide a service to you; however, in all cases, we will only provide those companies with the information they need to deliver the service, and they are prohibited from using that information for any other purpose. If you have provided your personal information at a LeadGrid event, when we share your information with our customers or partners as part of lead swaps at such events; when we share your information with a co-promoting company at webinars; or when we want to keep you up to date on the latest service announcements, updates, special offers or other information we think you’d like to hear about either from us, our business partners or third parties.

Tracking Technologies

Technologies such as cookies, beacons, tags, scripts or similar technologies are used by LeadGrid and our partners (e.g. marketing partners) affiliates, or analytics or service providers  (e.g. marketing partners). These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies for advertising purposes. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

Analytics / Log Files

As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, or site functionality.

Behavioral Targeting

We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. 

LS/HTML5

We use Local Storage, such as HTML5, to store content information and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSs such as HTML 5 to collect and store information.

Various browsers may offer their own management tools for removing HTML5 LSOs.

Third Party Sites

The LeadGrid Web site and online applications contain links to other Web sites. LeadGrid is not responsible for the privacy practices or the content of these other Web sites. Customers and visitors must check the statement of these others Web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is your responsibility to keep such information private and confidential.

Security

LeadGrid also implements an advanced security method based on dynamic data and encoded session identifications and hosts the Service in a secure server environment using preventive, detective and corrective technology and processes to safeguard information from attackers. Finally, LeadGrid requires unique user names and passwords that must be entered each time a customer logs on. These safeguards help prevent unauthorized access, maintain data accuracy and ensure the appropriate use of data.

The security of your personal information is important to us. When you enter sensitive information such as credit card number our registration or order forms, we encrypt that information using transport layer security (TLS) technology. We also encrypt any information entered within the platform once users are logged into their accounts. If you have any questions about security on our Web site, you can contact us at contact@leadgrid.io.

Our Service Platform

LeadGrid collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the Client that you interact with directly. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our Clients.

An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the LeadGrid’s Client (the data controller). If requested to remove data we will respond within a reasonable timeframe.

We may retain personal data we process on behalf of our Clients for as long as needed to maintain the Service. LeadGrid will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Opt-Out Statement

LeadGrid offers you a means to choose how we may use information you provide. If, at any time after registering for information or ordering the Service, you change your mind about receiving certain email communications from us or about sharing personal information with third parties, send us a request to opt-out from receiving promotional emails or from having your personal information shared with third parties. Send your request to contact@leadgrid.io.

Customer Testimonials

We post customer testimonials/comments/reviews on our web site which may contain personally identifiable information. We do obtain the customer’s consent prior to posting the testimonial to post their name along with their testimonial. If you wish to update or delete your testimonial, you can contact us at contact@leadgrid.io.

Social Media Widgets

Our Web site includes Social Media Features, such as the Facebook button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Additional Information

Questions regarding this Privacy Statement or the security practices of the Service should be directed to contact@leadgrid.io.

Changes to This Statement

If we decide to change our privacy statement, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this statement, we will notify you here, by email, or by means of a notice on our home page prior to the change becoming effective.

Contact Information

If you have questions, concerns or suggestions related to our Privacy Statement or our privacy practices you may contact us at:

LeadGrid, LLC.
8751 Commodity Circle Ste 5
Orlando, FL, 32819
contact@leadgrid.io


Date of Last Revision: August 28, 2016